At Aquasol we are serious about our performance, which means no compromise on quality products and service delivery.
Our commitment to product quality is not negotiable. We also strive to extend the concept of outstanding quality to all our business activities and interactions with our customers; this includes subscription to a further set of values:
- Reliability: We strive for consistency, which means to get it right the first time, every time, leading to performance you can count on.
- Responsiveness: Our committed workforce is always available and ready to service our customers; this includes prompt and timely feedback to all our customers.
- Competence: Our technical and sales personnel have the required knowledge, qualifications, and skills to perform in their duties.
- Access: Our committed members of staff at Aquasol are always available and easy to contact.
- Courtesy: Politeness, respect, consideration and friendliness can always be expected.
- Communication: We pride ourselves in keeping our customers informed and up to date on the status of their orders as well as all business relationship queries.
- Credibility: Aquasol’s proven track record speaks for itself when it comes to trustworthiness, credibility and honesty as well as having our customer’s best interests at heart.
- Understanding: Our “people” approach to business involves making our customer’s needs our own and trying to understand how we can form a sustainable partnership that is mutually rewarding.